Air Conditioner Parts Warranty

Motor Warranty

  1. Replacement made through your authorized dealer or retailer within one year from date of sale with proof of purchase.
  2. Reason for replacement, purchase date, failure date and sales receipt must accompany all motors returned for replacement.
  3. Warranty is void if motor has been abused, altered, water damaged or improperly installed.
  4. We do not pay the cost of a service call at the site of installation to diagnose cause of trouble or the cost of labor or transportation to replace a defective motor.
  5. We are not responsible for any incidental or consequential damage resulting from any malfunction unless required to do so by State Law.
  6. Credit will not be issued for motors found to be in normal operating condition.

Motors Not Covered by Warranty

  • Out of Date Sales Receipt: Motors with a sales receipt dated more than 12 months from date of return.
  • Premature Thermal Overload Activation (Overheating): From use of improper pulley size or improper adjustable pulley setting.
  • Incorrect Electrical Voltage or Motor Terminal Connection: Evidence is usually in the form of burned and bluish colored motor switch arms.
  • Water Damage: Evidence is typically in the form of white mineral deposits on the motor housing and windings.
  • Moisture Damage (On or Near Electrical Terminals and Switch): Caused by not using motor switch cover plate.
  • Excessive Motor Abuse: Abuse to a motor (that is beyond normal handling failures) that restricts Dial’s ability to determine proper cause of motor failure.